*Training Held In-Person*

Conflict is inevitable in any workplace, but how you handle it determines success. This engaging, four-part training series provides practical strategies to resolve conflicts, improve communication, and foster a more positive work environment. Participants will learn the root causes of conflict, resolution techniques, structured dialogue methods, and ways to work effectively with challenging personalities.

Learning Objectives:

• Identify and address the root causes of workplace conflict.
• Apply effective resolution strategies tailored to different situations.
• Facilitate productive conversations using structured dialogue techniques.

Why This Matters for Your Organization:

• Enhance team collaboration by equipping employees with conflict resolution skills.
• Improve communication to reduce misunderstandings and increase productivity.
• Foster a positive work environment that minimizes tension and maximizes teamwork.

Ready to transform conflict into collaboration? Sign up today and empower your team to turn challenges into opportunities for growth!

Trainer Bio:Margaret Schmidt is a Certified CRM Trainer with an MBA and expertise in project management, strategic planning, and customer relations. As a Development Dimensions International Certified Trainer, she specializes in soft skills, resilience, and workplace communication, helping teams improve collaboration and performance.

ETP members contact: etp@butte.edu

transparency. This course, drawing from "The Speed of Trust" by Stephen Covey and "Radical Collaboration" by Jim Tamm and Ronald Luyet, equips participants with strategies for interest-based negotiation, consensus-building, and fair decision-making. Designed for professionals and leaders, this interactive training enhances participants' ability to make inclusive and equitable decisions that align with organizational goals.

Learning Objectives:

• Apply interest-based negotiation techniques to find common ground and mutual benefits.
• Develop strategies for fostering consensus and managing differing perspectives.
• Implement transparent and fair decision-making processes within teams and organizations.

Why This Matters for Your Organization:

• Strengthens team collaboration by ensuring decisions align with collective interests.
• Reduces conflict and enhances trust through transparent decision-making.
• Improves organizational efficiency by fostering inclusive and equitable problem-solving.

Ready to transform your approach to decision-making? Enroll today and start building a more collaborative and trust-driven organization!

Don't miss the full experience! Enroll in the complete Collaborative Leadership 6-Part Series here: https://buttethetrainingplace.coursestorm.com/course/collaborative-leadership-6-part-series

*Class Held In-Person*

Continuous improvement depends on structured problem-solving. Many organizations struggle with recurring challenges that hinder efficiency and innovation. This hands-on course provides practical tools and techniques to identify root causes, develop sustainable solutions, and implement effective countermeasures using the PDCA-A3 methodology. Designed for professionals in operations, management, and process improvement roles, this training enhances problem-solving capabilities for long-term success.

Learning Objectives:

• Identify and Define Problems: Clearly articulate and classify issues for effective resolution.
• Analyze and Prioritize Root Causes: Diagnose problems using structured techniques.
• Apply the Right Problem-Solving Approach: Match methodologies to different challenges.
• Utilize Problem-Solving Models and Tools: Implement frameworks that drive effective solutions.

Why This Matters to You:

• Increase Efficiency: Minimize recurring issues that disrupt workflow.
• Improve Decision-Making: Use structured analysis for data-driven solutions.
• Foster a Culture of Continuous Improvement: Encourage proactive problem-solving across teams.

Ready to transform the way you approach problem-solving? Register today!

Trainer Bio: Guy Martindale is a seasoned process improvement expert with extensive experience in Lean methodologies and problem-solving frameworks. He has helped organizations implement PDCA-A3 techniques to drive efficiency, innovation, and operational excellence.

ETP members contact: etp@butte.edu

*Class Held via Zoom*

Poorly written communication can lead to misunderstandings, inefficiency, and a loss of credibility in the workplace. This course provides practical tools to help you write with clarity, professionalism, and impact—while avoiding common grammar and punctuation pitfalls. Ideal for professionals who want to improve the effectiveness of their day-to-day written communication.

Learning Objectives:

• Craft concise, professional messages tailored to workplace needs.
• Avoid common grammar and punctuation errors that undermine credibility.
• Use Microsoft Word tools to polish and structure your writing more efficiently.

Why This Matters for Your Organization:

• Strengthens internal and external communication for greater clarity.
• Enhances professional image through polished, error-free writing.
• Improves team productivity by reducing back-and-forth clarification.

Ready to take your workplace writing to the next level? Sign up today and start communicating with clarity and confidence!

Trainer Bio: Allison Horak is an experienced writing instructor and communications expert specializing in business writing, editing, and professional development. She helps professionals refine their writing skills to enhance clarity, credibility, and effectiveness in the workplace.

ETP members contact: etp@butte.edu

*Class Held In-Person*

Unproductive meetings waste time and hinder progress. This training equips you with the skills to plan, facilitate, and follow up on meetings to drive meaningful business results. Learn intervention techniques to keep discussions on track, engage participants effectively, and lead productive virtual meetings. Sample templates are provided to streamline your process.

Learning Objectives:

• Use intervention strategies to keep meetings focused and productive.
• Ensure active participation and commitment to meeting outcomes.
• Lead effective virtual meetings with clear strategies and engagement techniques.

Why This Matters for Your Organization:

• Reduce time wasted in unproductive meetings.
• Improve team collaboration and decision-making.
• Enhance efficiency in both in-person and virtual meetings.

Ready to lead meetings that drive results? Register today and transform the way your team collaborates!

Trainer Bio: Dr. Joc Clark has over 25 years of experience in leadership and organizational change, specializing in strengths-based leadership and coaching. Holding a PhD in Leadership & Change Management and an MEd in Organizational Development, Joc uses experiential methods to foster collaboration and drive transformation.

ETP members contact: etp@butte.edu

*Class Held In-Person*

Emotional Intelligence (EQ) is more important than ever in the modern workplace. It’s the ability to recognize, understand, and manage not only your emotions but also those of others. This training equips professionals with the skills necessary to enhance personal effectiveness, build strong relationships, and become more effective leaders. By mastering EQ, leaders can inspire, influence, and manage change with confidence and empathy.

Learning Objectives:

• Understand the Four Core Competencies of Emotional Intelligence: Cultivate self-awareness, self-management, social awareness, and relationship management for improved leadership.
• Develop Strategies for Emotional Control: Gain techniques to manage emotional responses and maintain poise under pressure.
• Build Stronger, Trust-Based Relationships: Use EQ to enhance communication, trust, and collaboration with colleagues and teams.

Why This Matters to You:

• Improve Team Collaboration: Emotionally intelligent leaders foster a culture of trust, openness, and high engagement, improving teamwork and productivity.
• Enhance Leadership Effectiveness: Leaders with strong EQ inspire their teams, reduce conflict, and drive positive outcomes in challenging situations.
• Boost Workplace Morale: EQ helps leaders address emotions proactively, leading to a healthier, more positive work environment.

Ready to elevate your leadership skills? Register for “Emotional and Social Intelligence” today!

Trainer Bio: Jonathan "Joc" Clark is an experienced leadership trainer and coach specializing in emotional intelligence, team dynamics, and organizational development. With years of experience working with professionals across industries, Joc helps leaders cultivate self-awareness, improve communication, and foster stronger workplace relationships.

ETP members contact: etp@butte.edu

Sustaining collaboration within organizations requires ongoing evaluation and strategic improvements. This course, drawing from "Radical Collaboration" by Jim Tamm and Ronald Luyet and "The Speed of Trust" by Stephen Covey, equips participants with the tools to set collaboration goals, establish key performance indicators (KPIs), and implement continuous improvement strategies. Designed for professionals and leaders, this training ensures long-term collaboration through measurable and sustainable practices.

Learning Objectives:

• Establish clear, measurable collaboration goals and track progress using relevant KPIs.
• Develop strategies for monitoring, evaluating, and improving collaborative efforts.
• Foster a culture of continuous improvement through structured feedback and leadership support.

Why This Matters for Your Organization:

• Enhances collaboration effectiveness through measurable goals and data-driven insights.
• Strengthens team performance by fostering a culture of continuous feedback and improvement.
• Improves long-term organizational collaboration through strategic leadership and best practices.

Ready to build a sustainable collaborative culture? Enroll today to gain practical tools for measuring and improving long-term teamwork in your organization!

Don't miss the full experience! Enroll in the complete Collaborative Leadership 6-Part Series here: https://buttethetrainingplace.coursestorm.com/course/collaborative-leadership-6-part-series

*Skyway Center Fall
*Virtual Spring

Stay ahead of the curve with Labor Law Updates, a comprehensive overview of significant labor and employment legislation changes proposed for 2025. Led by Attorney Ann Wicks, this training ensures that you and your organization are fully prepared to navigate new legal requirements and maintain compliance in the evolving workplace.

Learning Objectives:

• Understand Key Legislative Changes: Gain insights into the most impactful labor and employment laws set to take effect in 2025.
• Identify Compliance Requirements: Learn what steps your organization needs to take to align with new regulations and avoid legal pitfalls.
• Develop Strategies for Implementation: Understand how to integrate these legislative changes into your existing HR and compliance practices smoothly.

Why This Matters for Your Organization:

• Ensure Legal Compliance: Staying informed on labor law changes helps protect your organization from potential legal risks and costly penalties.
• Adapt to Changing Regulations: Equip your team with the knowledge to adapt policies and procedures to meet new legislative requirements.
• Protect Employee Rights: Understanding new laws helps foster a fair and equitable workplace, enhancing trust and morale among employees.

Are You Ready to Stay Compliant, sign up today? Join Labor Law Updates with Attorney Ann Wicks and ensure your organization is prepared for the year’s changes in labor and employment law. 

Trainer: Ann Wicks is an Employment and Labor Law Attorney with over 20 years of experience. She specializes in wrongful termination, discrimination, sexual harassment, wage and hour compliance, and more. Ann advises companies across Butte County and California, helping them navigate complex employment laws and maintain compliant workplaces.

ETP members contact: etp@butte.edu

*Skyway Center Fall
*Virtual Spring