Workplace conflict, stressful client interactions, and emotionally charged situations can disrupt productivity and erode team morale. This training offers practical de-escalation techniques that help employees reduce tension, communicate calmly, and navigate challenging interactions with confidence. Designed for staff at all levels, the course equips participants to foster respectful communication and contribute to a more stable, emotionally safe workplace.

Learning Objectives:

• Apply effective de-escalation techniques to manage difficult conversations and reduce conflict.
• Recognize how stress, trauma, and life challenges influence emotions and behaviors to respond with empathy.
• Foster a psychologically safe, inclusive environment where employees and clients feel respected and heard.

Why This Matters for Your Organization:

• Reduces conflict and improves communication across teams and client interactions.
• Enhances emotional safety and inclusion, strengthening workplace culture.
• Supports better outcomes by equipping staff to handle stress and challenging situations effectively.

Ready to build a calmer, more collaborative workplace? Register today and equip your team with practical de-escalation tools that make a lasting impact.

ETP members contact: etp@butte.edu

*Class Held In-Person* Laptops provided

Many teams struggle to manage data spread across multiple systems, leading to inconsistent reporting and time-consuming manual analysis. This course provides practical tools to transform Excel into a powerful business intelligence platform using Power Query and Power Pivot. Designed for professionals who work with large or complex datasets, the training helps participants build integrated data models that streamline reporting and elevate decision-making.

Learning Objectives:

• Connect, import, and transform data from multiple sources using Power Query and relational modeling.
• Build dynamic reports with slicers, filters, and optimized data models for speed and accuracy.
• Develop a complete analytical workspace that supports interactive, business-ready insights.

Why This Matters to You:

• Reduces time spent on manual data cleanup and report preparation.
• Improves data consistency and accuracy across teams and systems.
• Enhances business intelligence capabilities to support faster, more informed decisions.

Ready to elevate your reporting and unlock Excel’s full analytical power? Register today and transform the way your organization uses data.

*Class Held in Person* Sign up for this 3 PART SERIES!

Empower your team and drive exceptional performance with a research-based coaching model. This interactive and award-winning leadership development program has helped leaders across the globe become more effective and achieve the best results from their people. Based on the acclaimed book and facilitated by one of its authors, The Five Coaching Conversations program provides practical leadership tools to enhance coaching skills and maximize individual and team success.

Learning Objectives:

• Strengthen Leadership and Coaching Abilities: Develop a structured approach to coaching that improves communication, motivation, and delegation.
• Maximize Individual and Team Performance: Leverage coaching techniques to enhance productivity, engagement, and talent retention.
• Navigate Ambiguity and Change with Confidence: Equip yourself with tools to guide employees through uncertainty and complex decision-making.
• Enhance Virtual Leadership and Onboarding: Foster strong team dynamics and support new employees for long-term success.

Why This Matters to You:

• Improve Leadership Impact: Equip leaders with tools to coach and develop their teams effectively.
• Enhance Employee Engagement: Build a workplace culture that promotes motivation and success.
• Drive Organizational Growth: Develop talent and leadership capabilities for long-term success.

Ready to elevate your leadership skills? Register for “The Five Coaching Conversations” today!

Trainer Bio: Morgan Massie is a leadership development expert with extensive experience in coaching, talent management, and organizational effectiveness. She has helped leaders across industries refine their coaching strategies, build high-performing teams, and drive measurable results.

ETP members contact: etp@butte.edu

*Class Held In Person*

The transition from a high-performing individual contributor to an effective leader can be challenging. Many professionals struggle with shifting from doing the work themselves to inspiring, guiding, and empowering a team. This dynamic and interactive 3-hour workshop provides practical tools to help aspiring and current leaders develop essential leadership skills and confidently step into their leadership roles.

Learning Objectives:

• Master the key differences between excelling as an individual contributor and thriving as a leader.
• Develop essential leadership skills, including communication, delegation, and team empowerment.
• Cultivate a high-performing, growth-oriented workplace culture through goal setting and effective feedback.

Why This Matters for Your Organization:

• Strengthens leadership capabilities, leading to more effective team management.
• Enhances workplace collaboration and employee engagement.
• Increases productivity by equipping leaders with the tools to develop and support their teams.

Ready to elevate your leadership potential? Register today and take the first step toward becoming a Superleader!

ETP members contact: etp@butte.edu

*Class Held In-Person*

Authentic Leadership: Building Trust Through Genuine Leadership

Leadership is more than just titles and techniques—it’s about authenticity. In a world where trust is the foundation of success, Authentic Leadership equips participants with the tools to lead by being true to themselves. This training focuses on aligning values, actions, and communication to foster genuine relationships and inspire trust, allowing leaders to make a lasting impact in their teams and organizations.

Learning Objectives:

• Understand the Core of Authentic Leadership: Explore the principles of authenticity and how aligning values, behaviors, and actions builds trust.
• Develop a Personal Leadership Mission: Craft a personal mission statement grounded in core values that guides leadership decisions and actions.
• Enhance Trust and Credibility: Learn strategies to strengthen trust through transparent, values-driven leadership, and effective communication.

Why This Matters to Your Organization:

• Build Trust Across Teams: Authentic leaders foster an environment of trust, leading to stronger collaboration, engagement, and morale.    
• Improve Leadership Impact: Aligning actions with core values ensures consistency, empowering leaders to inspire and motivate their teams.   
• Strengthen Organizational Culture: Cultivate a culture where transparency, trust, and integrity are at the forefront, leading to long-term success.

Ready to lead with authenticity and trust? Register today and transform your leadership approach by becoming the genuine, impactful leader your team needs!

Trainer Bio: Dr. Joc Clark has 25+ years of experience in leadership and organizational change. He specializes in strengths-based leadership and coaching, using experiential methods to foster collaboration and transformation. Joc holds a PhD in Leadership & Change Management and an MEd in Organizational Development.

ETP members contact: etp@butte.edu

*Class Held In-Person* Computers provided if needed

Many individuals struggle to navigate and organize their digital workspace efficiently, especially when using the Microsoft Windows operating system. This hands-on training session provides practical demonstrations and guided exercises to help users master essential Windows functions for both work and personal use. Ideal for beginners or anyone looking to refresh their foundational Windows skills.

Learning Objectives:

• Navigate the Windows desktop, Start Menu, and taskbar with confidence.
• Organize and manage files and folders using File Explorer.
• Customize settings and troubleshoot basic issues to improve user efficiency.

Why This Matters for Your Organization:

• Enhances digital literacy across your workforce.
• Reduces IT support requests by empowering self-sufficiency.
• Increases productivity through smarter desktop and file management.

Equip your team with essential tech skills—register today and empower users to take full control of their Windows experience!

Trainer Bio: John Dahlgren has over 25 years of industry experience in technology, manufacturing, and workforce training. He teaches in the Butte College Drafting Technology and Engineering programs and specializes in Excel training, digital literacy, and workplace productivity tools.

ETP members contact: etp@butte.edu

Many organizations struggle with inefficiencies, siloed departments, and wasted resources. Lean Principles provides a structured approach to eliminating waste, optimizing processes, and improving value delivery across all functions. This foundational course is designed for employees at all levels looking to build a culture of continuous improvement that enhances productivity and customer satisfaction.

Learning Objectives:

• Understand Lean thinking and its impact on business efficiency.
• Identify and eliminate waste to improve process flow.
• Apply Lean tools and techniques to optimize value streams.

Why This Matters for Your Organization:

• Increase efficiency by reducing waste and streamlining operations.
• Improve collaboration by aligning teams around shared goals.
• Enhance customer satisfaction by delivering higher-quality products and services.

Ready to create a more efficient, value-driven organization? Register today and start applying Lean principles to your business!

ETP members contact: etp@butte.edu 

*Class Held In Person*

Have you ever wondered why people communicate, work, and react differently? Understanding personality styles can improve workplace relationships, collaboration, and leadership effectiveness. This interactive workshop explores different personality tendencies and how to engage with individuals based on their unique traits. By gaining insight into your own natural tendencies and those of others, you will enhance your ability to connect and communicate effectively.

Learning Objectives:

• Identify different personality profiles and their key characteristics.
• Complete a personal assessment to understand your natural tendencies.
• Analyze the DiSC Assessment to recognize behavioral patterns in others.
• Develop strategies to improve engagement and communication, even with challenging individuals.

Why This Matters for Your Organization:

• Strengthens workplace relationships and team collaboration.
• Enhances leadership effectiveness through improved communication.
• Reduces misunderstandings and conflict by fostering greater self-awareness.

Unlock the key to better connections and communication—join us for this insightful and engaging workshop!

Before training begins, you’ll need to complete a required assessment as part of the class. The trainer will send you an email with instructions on how to complete it.

ETP members contact: etp@butte.edu