Generational Diversity: Leading Cross-Generational Teams.

This is the first time in America’s history that we have four generations working side by side in the workplace. This course is designed to equip participants with knowledge and skills to work with and lead cross-generational teams.

Dates: 5/8, 5/15, 5/22  9 am - 12 pm

Laptops provided

In MS Excel BASIC topic areas including getting started with terms and navigating a spreadsheet, entry and editing data a beginning modification to spreadsheets are covered. Upon completion, attendees will be able to: 

• Define a spreadsheet and identify spreadsheet components
• Identify the main components of the excel window
• Open and navigate workbooks
• Create a workbook from a template
• Enter and edit text and values in a worksheet
• Enter and edit formulas in a worksheet
• Save and update a workbook, and save a workbook in a different file format
• Move and copy data in a worksheet
• Move, copy, and view formulas in a worksheet
• Use absolute references in formulas
• Insert and delete ranges, rose, and columns in a worksheet

• Apply the SUM function to calculate the sum of values
• use the AutoSum to enter some functions
• Use the AVERAGE, MIN, MAX, COUNT, and COUNTA functions to find average, minimum, and maximum values, and the count of cells in a range
• Apply text formatting
• Customize column widths, row heights, and alignment, and apply color and border formatting
• Format values as currency, percentages, and ordinary numbers
• Apply conditional formatting based on specific criteria
• Copy formatting, apply cell styles, and use Find and Replace to update the formatting for specific content

• Create charts based on worksheet data, and move charts within a workbook
• Customize charts and format chart elements
• Insert a picture into a worksheet
• use graphics as conditional formatting to represent cell data
• insert and modify SmartArt graphics
• Preview how a worksheet will look when printed, use the spelling checker, and use find and replace to update data
• set page orientation, scaling, and margins, and create headers and footers
• print a worksheet and a selected range

Title: Resiliency in the Workplace

Outline:

Our community has faced significant challenges recently, including the Camp Fire and its aftermath, subsequent fires, and the ongoing impact of COVID-19. These challenges manifest in our local workforce through issues like low productivity, a lack of empathy, burnout, reduced motivation, absenteeism, and high turnover rates. This training aims to provide the tools needed to create self-regulation and improve how we react to the day-to-day challenges in and out of the workplace. We'll introduce the Community Resilience Model (CRM)® and its Six Wellness Skills. Participants will leave the training equipped with simple yet potent techniques to enhance control and resilience in the face of adversity.

Learning Outcomes:

As a result of this training, trainees will

• Understand the impact of trauma on human beings: physically, emotionally, and psychologically.
• Acquire practical techniques to enhance their sense of control and resilience, fostering an ability to navigate adverse situations effectively.
• Have a broader view of how trauma affects our workforce and the people they serve in the community, enhancing understanding, empathy, and communication.

Duration: 3 hours

Conversational Capacity (COMMUNICATIONS & CONFLICT RESOLUTION series)

Conversational Capacity is the ability of a person or team to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances. This cutting-edge program teaches the how-to’s of these conversations and provides not only a framework for addressing conflict but an approach for many kinds of sensitive conversations.

Learning Outcomes

• Increase your Awareness of the factors that limit your Conversational Capacity and that of your team.
• Cultivate a Conversational Capacity Mindset.
• Learn and practice the Conversational Capacity Skillset.
• Plan and commit to back home actions for using the Conversational Capacity approach

Dates: 5/13 and 5/20  9am - 12pm

Training Outline:

This comprehensive de-escalation training addresses the challenges business owners and employees encounter when individuals facing homelessness and mental health challenges enter their premises or interact with their clients.

The training emphasizes a human-centric approach, fostering empathy and understanding. Through role-playing scenarios and real-life applications, participants will be equipped to create a safe and inclusive environment, ensuring positive interactions with distressed individuals.

Trainees will:

• Gain insights into community stressors, trauma biology, and crisis interactions.
• Recognize triggers, reactions, and apply do's and don'ts in initial assistance.
• Heightened self-awareness and learn resiliency skills to keep a safe workplace environment.
• Master six-step de-escalation, practice reflection, and create workplace response protocols.

Date & Time: Mondays 5/13 & 5/20  - 9 am to 12 pm

Training Hours: Two 3-hour sessions – 6 hours total

Location: Skyway Center, Butte College,  2480 Notre Dame Blvd, Chico

Our Trainers:

Reidun Waddell is a licensed clinical social worker and a senior program manager at Butte County Behavioral Health Crisis Services. With over ten years in Crisis Services, she excels in crisis intervention, LPS 5150 designation and suicide prevention training, community educational sessions, and Non-Violent Crisis Intervention skills.

Emiliano Jimenez-Cornejo is the lead trainer for the "Resiliency in the Workforce" program at the Training Place, Butte College. Emiliano is passionate about helping organizations build psychologically safe work environments, creating a trauma-informed and resiliency-focused workforce where every employee feels respected, seen, valued, motivated, and engaged to improve their lives, organizations, and community.

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace, costing employers an estimated $64 billion a year in hiring costs. In addition, people of color were three times more likely than white heterosexual males to say unfairness was the reason they quit their jobs.         

What is the source of unfair treatment and differences among people in organizations? Traditional diversity training programs have focused on the treatment of women and minorities. However, differences arise from a host of other traits as well, including age, sexual orientation, religious beliefs, physical abilities, educational background, whether someone has children, or even being an engineer versus being a salesperson. These traits or “profiles” cause people to make inaccurate assumptions, create separation, and, yes, treat people unfairly. 

This course will also cover micro-aggressions that marginalized and under-represented employees may experience. The goal of diversity training is to promote an inclusive work environment.

As a result of this training you should be able to:

• Accelerate the process of making change happen. 
• Minimize the potential negative effects change can have on productivity, morale, and collaboration. 
• Turn resistance into commitment and inspire team members to take ownership of change. 
• Clearly communicate the business rationale and benefits of change for the team and the organization.

Lean applies to every employee role in every business and every process. It is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization. Lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Lean Principles is the foundation course for all other Continuous Improvement topics.