Workplace conflict, stressful client interactions, and emotionally charged situations can disrupt productivity and erode team morale. This training offers practical de-escalation techniques that help employees reduce tension, communicate calmly, and navigate challenging interactions with confidence. Designed for staff at all levels, the course equips participants to foster respectful communication and contribute to a more stable, emotionally safe workplace.

Learning Objectives:

• Apply effective de-escalation techniques to manage difficult conversations and reduce conflict.
• Recognize how stress, trauma, and life challenges influence emotions and behaviors to respond with empathy.
• Foster a psychologically safe, inclusive environment where employees and clients feel respected and heard.

Why This Matters for Your Organization:

• Reduces conflict and improves communication across teams and client interactions.
• Enhances emotional safety and inclusion, strengthening workplace culture.
• Supports better outcomes by equipping staff to handle stress and challenging situations effectively.

Ready to build a calmer, more collaborative workplace? Register today and equip your team with practical de-escalation tools that make a lasting impact.

ETP members contact: etp@butte.edu

Sign up for 3 day series!

*Class Held In-Person* Laptops provided

Many teams struggle to manage data spread across multiple systems, leading to inconsistent reporting and time-consuming manual analysis. This course provides practical tools to transform Excel into a powerful business intelligence platform using Power Query and Power Pivot. Designed for professionals who work with large or complex datasets, the training helps participants build integrated data models that streamline reporting and elevate decision-making.

Learning Objectives:

• Connect, import, and transform data from multiple sources using Power Query and relational modeling.
• Build dynamic reports with slicers, filters, and optimized data models for speed and accuracy.
• Develop a complete analytical workspace that supports interactive, business-ready insights.

Why This Matters to You:

• Reduces time spent on manual data cleanup and report preparation.
• Improves data consistency and accuracy across teams and systems.
• Enhances business intelligence capabilities to support faster, more informed decisions.

Ready to elevate your reporting and unlock Excel’s full analytical power? Register today and transform the way your organization uses data.

*Training Held In-Person* Sign up for this 3 Part Series!

Leading people can be more challenging than expected, but strong leadership skills are essential for fostering a productive and engaged workforce. This Job Relations (JR) course equips supervisors and managers—whether new or experienced—with the tools to develop and maintain positive employee relationships, prevent workplace conflicts, and build a culture of collaboration. By strengthening leadership foundations, this course enhances workplace stability and team spirit, ensuring long-term organizational success.

Learning Objectives:

• Apply a structured approach to problem-solving and conflict resolution with a people-centric focus.
• Develop and maintain positive employee relationships to enhance team cooperation and morale.
• Strengthen leadership effectiveness by fostering respect, trust, and collaboration in the workplace.

Why This Matters for Your Organization:

• Increases productivity, attendance, and overall employee engagement.
• Reduces workplace conflicts and enhances problem resolution through proven leadership techniques.
• Improves employee retention by fostering loyalty and a positive work environment.

Ready to enhance your leadership skills and create a thriving, collaborative workplace? Enroll today and unlock the power of Job Relations!

*Class Held in Person* Sign up for this 3 PART SERIES!

Empower your team and drive exceptional performance with a research-based coaching model. This interactive and award-winning leadership development program has helped leaders across the globe become more effective and achieve the best results from their people. Based on the acclaimed book and facilitated by one of its authors, The Five Coaching Conversations program provides practical leadership tools to enhance coaching skills and maximize individual and team success.

Learning Objectives:

• Strengthen Leadership and Coaching Abilities: Develop a structured approach to coaching that improves communication, motivation, and delegation.
• Maximize Individual and Team Performance: Leverage coaching techniques to enhance productivity, engagement, and talent retention.
• Navigate Ambiguity and Change with Confidence: Equip yourself with tools to guide employees through uncertainty and complex decision-making.
• Enhance Virtual Leadership and Onboarding: Foster strong team dynamics and support new employees for long-term success.

Why This Matters to You:

• Improve Leadership Impact: Equip leaders with tools to coach and develop their teams effectively.
• Enhance Employee Engagement: Build a workplace culture that promotes motivation and success.
• Drive Organizational Growth: Develop talent and leadership capabilities for long-term success.

Ready to elevate your leadership skills? Register for “The Five Coaching Conversations” today!

Trainer Bio: Morgan Massie is a leadership development expert with extensive experience in coaching, talent management, and organizational effectiveness. She has helped leaders across industries refine their coaching strategies, build high-performing teams, and drive measurable results.

ETP members contact: etp@butte.edu

THIS SESSION IS FULL! Please sign up for our 10/28 Session, Thank you.

This first class of the supervisor & manager series is designed for individuals who have transitioned into, or are preparing to transition into, a supervisor or management role within the past 12 months, as well as current people leaders preparing for their next level of leadership responsibility. The transition from a high-performing individual contributor to an effective leader can be challenging shifting from doing the work themselves to inspiring, guiding, and empowering a team. This dynamic and interactive 3-hour workshop provides practical tools to help aspiring and current leaders develop essential leadership skills and confidently step into their leadership roles.

Learning Objectives:

• Describe the critical role supervisors and managers play in your organization and what the company expects.
• Gain understanding of the transition stages and determine what stage best represents your current experience making the transition into leadership.
• Master the key differences between excelling as an individual contributor and thriving as a leader.
• Develop essential leadership skills, including communication, delegation, and team empowerment.
• Create an action plan based on the requirements of your position: functions and duties

Why This Matters for Your Organization:

• Strengthens leadership capabilities, leading to more effective team management.
• Enhances workplace collaboration and employee engagement.
• Increases productivity by equipping leaders with the tools to develop and support their teams.

Ready to elevate your leadership potential? Register today and take the first step toward becoming a Superleader!

ETP members contact: etp@butte.edu

THIS SESSION IS FULL! Please sign up for our 10/28 Session, Thank you.

**THIS CLASS IS NOT COVERED BY ETP**

*In Person*

Emergencies can happen anytime, and having the right skills can make all the difference. This First Aid & CPR course equips participants with the knowledge and hands-on training needed to recognize and respond to life-threatening emergencies effectively. From high-quality chest compressions to AED usage, this course ensures you are prepared to take action when it matters most.

Learning Objectives:

• Perform High-Quality CPR: Learn proper chest compression techniques for adults and children.

• Understand the AHA Chain of Survival: Recognize critical steps to improve survival rates.

• Utilize an AED Effectively: Gain confidence in using an automated external defibrillator.

• Deliver Effective Ventilations: Use barrier devices to provide safe and efficient rescue breaths.

• Work as a Team in Multirescuer Scenarios: Develop coordination and effectiveness in CPR situations.

• Relieve Airway Obstructions: Learn techniques to assist choking individuals and clear blocked airways.

Why This Matters to You:

• Increase Workplace Safety: Equip employees with essential life-saving skills.

• Ensure Quick Emergency Response: Reduce response time in critical situations.

• Boost Confidence and Readiness: Empower individuals to act decisively in medical emergencies.

In MS Power BI, topic areas including getting started with terms and navigating the Power BI interface (web and desktop), working with data through data source connection, creating reports and data modeling will be covered. The Microsoft Power BI collection of software, apps, and services helps analyze your organization’s data and uncover insights and trends. There is no prerequisite for this session a working knowledge of Microsoft Excel is helpful at an intermediate level.

NOTE: A working Microsoft Office 365 account is required and will be used in this training.

FREE:  etp@butte.edu

*Class Held In-Person*

Authentic Leadership: Building Trust Through Genuine Leadership

Leadership is more than just titles and techniques—it’s about authenticity. In a world where trust is the foundation of success, Authentic Leadership equips participants with the tools to lead by being true to themselves. This training focuses on aligning values, actions, and communication to foster genuine relationships and inspire trust, allowing leaders to make a lasting impact in their teams and organizations.

Learning Objectives:

• Understand the Core of Authentic Leadership: Explore the principles of authenticity and how aligning values, behaviors, and actions builds trust.
• Develop a Personal Leadership Mission: Craft a personal mission statement grounded in core values that guides leadership decisions and actions.
• Enhance Trust and Credibility: Learn strategies to strengthen trust through transparent, values-driven leadership, and effective communication.

Why This Matters to Your Organization:

• Build Trust Across Teams: Authentic leaders foster an environment of trust, leading to stronger collaboration, engagement, and morale.    
• Improve Leadership Impact: Aligning actions with core values ensures consistency, empowering leaders to inspire and motivate their teams.   
• Strengthen Organizational Culture: Cultivate a culture where transparency, trust, and integrity are at the forefront, leading to long-term success.

Ready to lead with authenticity and trust? Register today and transform your leadership approach by becoming the genuine, impactful leader your team needs!

Trainer Bio: Dr. Joc Clark has 25+ years of experience in leadership and organizational change. He specializes in strengths-based leadership and coaching, using experiential methods to foster collaboration and transformation. Joc holds a PhD in Leadership & Change Management and an MEd in Organizational Development.

ETP members contact: etp@butte.edu