ETP members contact: etp@butte.edu

Training Details: April 15th, 2025 | 8:30am - 5pm

*Class Held via Zoom*

Effective business communication requires thoughtful planning and a clear strategy. This course teaches professionals how to craft letters, memos, and emails that save time, engage readers, and build credibility. By applying the WRITE® Process, participants will develop a systematic approach to writing that enhances professionalism and effectiveness.

Learning Outcomes:

• Write Persuasive Business Documents: Develop compelling letters and memos that drive action.
• Avoid Common Mistakes: Identify and correct frequent writing errors for clearer communication.
• Convey Difficult Messages Positively: Learn techniques to phrase bad news in a constructive manner.
• Enhance Readability: Cut clutter, use the active voice, and streamline writing for maximum impact.

Why This Matters to You:

• Improve Efficiency: Save time by using a structured approach to writing.
• Enhance Professionalism: Communicate with clarity and confidence to boost credibility.
• Increase Engagement: Write messages that are more likely to be read and acted upon.

Ready to refine your business writing skills? Enroll today!

Trainer Bio: Allison Horak is a business communication expert with years of experience in corporate training and professional writing. She specializes in helping professionals develop clear, concise, and effective written communication, enhancing their ability to influence and inform in the workplace.

*Class Held via Zoom*

Poorly written communication can lead to misunderstandings, inefficiency, and a loss of credibility in the workplace. This course provides practical tools to help you write with clarity, professionalism, and impact—while avoiding common grammar and punctuation pitfalls. Ideal for professionals who want to improve the effectiveness of their day-to-day written communication.

Learning Objectives:

• Craft concise, professional messages tailored to workplace needs.
• Avoid common grammar and punctuation errors that undermine credibility.
• Use Microsoft Word tools to polish and structure your writing more efficiently.

Why This Matters for Your Organization:

• Strengthens internal and external communication for greater clarity.
• Enhances professional image through polished, error-free writing.
• Improves team productivity by reducing back-and-forth clarification.

Ready to take your workplace writing to the next level? Sign up today and start communicating with clarity and confidence!

Trainer Bio: Allison Horak is an experienced writing instructor and communications expert specializing in business writing, editing, and professional development. She helps professionals refine their writing skills to enhance clarity, credibility, and effectiveness in the workplace.

ETP members contact: etp@butte.edu