*Class Held In-Person*

In today’s fast-paced world, change is the only constant. Organizations and leaders must continuously adapt to shifts in technology, processes, and workforce dynamics. This course provides the skills and strategies to navigate and lead change effectively, helping professionals embrace transformation, overcome resistance, and build resilient teams ready for any challenge.

Learning Objectives:

• Understand the Stages of Change – Learn the four phases of change (Denial, Resistance, Exploration, and Commitment) and how to thrive at each stage.
• Develop Change-Leadership Skills – Gain actionable tools to lead change effectively and ensure smooth transitions.
• Build Workplace Resilience – Foster adaptability and a growth mindset for long-term success.

Why This Matters to You:

• Increase Change Readiness – Equip employees to navigate change confidently, reducing downtime and increasing productivity.
• Enhance Leadership Capabilities – Develop leaders who drive and sustain change for innovation and competitive advantage.
• Strengthen Team Resilience – Foster a culture where employees embrace change with confidence and optimism.

Ready to turn change into opportunity? Register now and empower your organization to thrive!

Trainer Bio: Dr. Joc Clark has over 25 years of experience in leadership and organizational change, specializing in strengths-based leadership and coaching. With a PhD in Leadership & Change Management and an MEd in Organizational Development, Joc helps teams build resilience and drive meaningful transformation.

ETP members contact: etp@btte.edu

*Held In-Person*

Investing in your workers and setting clear expectations and standards creates certainty and satisfaction. This course focuses on providing clear, concise performance feedback that helps managers understand how to communicate with employees to engage and excel. By mastering effective feedback techniques, leaders can foster a culture of accountability, motivation, and continuous improvement.

Learning Objectives:

• Deliver Constructive Feedback: Learn how to provide clear and actionable performance insights.
• Enhance Employee Engagement: Improve communication strategies to inspire and motivate teams.
• Set Clear Expectations and Standards: Establish a framework for measurable success.

Why This Matters to You:

• Increase Employee Satisfaction: Strengthen relationships between managers and employees.
• Improve Productivity: Create an environment where feedback drives performance.
• Foster Professional Growth: Encourage development through structured guidance.

Ready to improve your leadership and communication skills? Register today!

Trainer Bio: Ann Wicks is aa expert with extensive experience in performance management. She has trained managers across various industries to communicate effectively, provide impactful feedback, and cultivate high-performing teams.

ETP members contact: etp@butte.edu

ETP members contact: etp@butte.edu

Training Details: April 15th, 2025 | 8:30am - 5pm

*Class Held via Zoom*

Effective business communication requires thoughtful planning and a clear strategy. This course teaches professionals how to craft letters, memos, and emails that save time, engage readers, and build credibility. By applying the WRITE® Process, participants will develop a systematic approach to writing that enhances professionalism and effectiveness.

Learning Outcomes:

• Write Persuasive Business Documents: Develop compelling letters and memos that drive action.
• Avoid Common Mistakes: Identify and correct frequent writing errors for clearer communication.
• Convey Difficult Messages Positively: Learn techniques to phrase bad news in a constructive manner.
• Enhance Readability: Cut clutter, use the active voice, and streamline writing for maximum impact.

Why This Matters to You:

• Improve Efficiency: Save time by using a structured approach to writing.
• Enhance Professionalism: Communicate with clarity and confidence to boost credibility.
• Increase Engagement: Write messages that are more likely to be read and acted upon.

Ready to refine your business writing skills? Enroll today!

Trainer Bio: Allison Horak is a business communication expert with years of experience in corporate training and professional writing. She specializes in helping professionals develop clear, concise, and effective written communication, enhancing their ability to influence and inform in the workplace.

ETP members contact: etp@butte.edu

Training Details: April 15th, 2025 | 8:30am  - 11:30am

*Class Held In-Person*

For the first time in history, the U.S. workforce consists of five generations working side by side. Each generation brings unique experiences, values, and communication styles that shape how they interact with others in the workplace. Generational Diversity is designed to equip leaders with the knowledge and skills necessary to understand, collaborate, and lead across generational lines, ensuring a harmonious, high-performing team.

Learning Objectives:

• Understand Generational Differences: Recognize the core beliefs and biases that shape each generation's approach to work, communication, and teamwork.
• Enhance Cross-Generational Communication: Develop strategies to foster understanding and effective dialogue among diverse generational groups.
• Lead and Motivate Across Generations: Learn techniques to create an inclusive environment that leverages the strengths of each generation, improving team performance and engagement.

Why This Matters for Your Organization:

• Boost Team Collaboration: Reduce generational misunderstandings and friction, fostering a more cohesive and productive work environment.
• Increase Employee Engagement: Tailor leadership strategies to meet the unique needs of each generation, resulting in higher morale and retention.
• Drive Innovation: Tap into the diverse perspectives of each generation to encourage creativity, innovation, and problem-solving.

Ready to transform your team by embracing generational diversity? Register now and empower your organization to thrive in today’s multi-generational workforce!

Trainer Bio: Dr. Joc Clark has 25+ years of experience in leadership and organizational change. He specializes in strengths-based leadership and coaching, using experiential methods to foster collaboration and transformation. Joc holds a PhD in Leadership & Change Management and an MEd in Organizational Development.

*Class Held In-Person* Laptops provided

Effectively analyzing and managing large datasets can be a challenge without the right tools. This advanced Excel training equips professionals with powerful data analysis techniques, helping them optimize workflows, improve decision-making, and enhance reporting capabilities. Designed for analysts, managers, and professionals who work with data, this course provides in-depth instruction on Excel’s most powerful features.

Learning Objectives:

• Advanced Functions and Formulas: Utilize logical, conditional, text, date, and array functions to manipulate and analyze data effectively.
• Lookups and Data Tables: Leverage VLOOKUP, HLOOKUP, XLOOKUP, MATCH, and INDEX functions for efficient data retrieval and comparison.
• PivotTables and PivotCharts: Create, customize, and analyze large datasets using PivotTables and visually represent insights with PivotCharts.
• Exporting and Importing Data: Transfer data between Excel and external sources using text files, Microsoft Query, and web query features.
• Power Query and Power Pivot: Connect to multiple data sources, transform data, build relationships, and create interactive dashboards with Power BI.

Why This Matters to You:

• Optimize Data Management: Improve efficiency by automating complex data analysis tasks.
• Enhance Decision-Making: Utilize powerful Excel tools to derive meaningful insights from large datasets.
• Improve Reporting and Visualization: Build comprehensive reports and dashboards that drive strategic decisions.

Ready to enhance your Excel expertise? Register for “Microsoft Excel Advanced Training” today!

Trainer Bio: John Dahlgren John Dahlgren has over 25 years of industry experience and teaches in the Butte College Drafting Technology and Engineering programs. He specializes in Excel training and workforce development, helping professionals master data analysis, reporting, and automation.

ETP members contact: etp@butte.edu

*Class Held In-Person*

Unproductive meetings waste time and hinder progress. This training equips you with the skills to plan, facilitate, and follow up on meetings to drive meaningful business results. Learn intervention techniques to keep discussions on track, engage participants effectively, and lead productive virtual meetings. Sample templates are provided to streamline your process.

Learning Objectives:

• Use intervention strategies to keep meetings focused and productive.
• Ensure active participation and commitment to meeting outcomes.
• Lead effective virtual meetings with clear strategies and engagement techniques.

Why This Matters for Your Organization:

• Reduce time wasted in unproductive meetings.
• Improve team collaboration and decision-making.
• Enhance efficiency in both in-person and virtual meetings.

Ready to lead meetings that drive results? Register today and transform the way your team collaborates!

Trainer Bio: Dr. Joc Clark has over 25 years of experience in leadership and organizational change, specializing in strengths-based leadership and coaching. Holding a PhD in Leadership & Change Management and an MEd in Organizational Development, Joc uses experiential methods to foster collaboration and drive transformation.

ETP members contact: etp@butte.edu

*Class Held In-Person*

Emotional Intelligence (EQ) is more important than ever in the modern workplace. It’s the ability to recognize, understand, and manage not only your emotions but also those of others. This training equips professionals with the skills necessary to enhance personal effectiveness, build strong relationships, and become more effective leaders. By mastering EQ, leaders can inspire, influence, and manage change with confidence and empathy.

Learning Objectives:

• Understand the Four Core Competencies of Emotional Intelligence: Cultivate self-awareness, self-management, social awareness, and relationship management for improved leadership.
• Develop Strategies for Emotional Control: Gain techniques to manage emotional responses and maintain poise under pressure.
• Build Stronger, Trust-Based Relationships: Use EQ to enhance communication, trust, and collaboration with colleagues and teams.

Why This Matters to You:

• Improve Team Collaboration: Emotionally intelligent leaders foster a culture of trust, openness, and high engagement, improving teamwork and productivity.
• Enhance Leadership Effectiveness: Leaders with strong EQ inspire their teams, reduce conflict, and drive positive outcomes in challenging situations.
• Boost Workplace Morale: EQ helps leaders address emotions proactively, leading to a healthier, more positive work environment.

Ready to elevate your leadership skills? Register for “Emotional and Social Intelligence” today!

Trainer Bio: Jonathan "Joc" Clark is an experienced leadership trainer and coach specializing in emotional intelligence, team dynamics, and organizational development. With years of experience working with professionals across industries, Joc helps leaders cultivate self-awareness, improve communication, and foster stronger workplace relationships.

ETP members contact: etp@butte.edu

*Class Held In-Person*

NOTE: Bring your own laptop, or use one provided in the classroom. A trusted and safe AI Platform will be provided for the class and 30 days after completion.

Front-line employees often juggle multiple tasks, repetitive workflows, and written communications that can slow productivity. This hands-on workshop introduces practical AI tools to help streamline daily work, improve written communication, and increase efficiency. Designed for administrative staff, customer service representatives, clerks, and office professionals, this course provides easy-to-use AI strategies that participants can implement immediately—no prior AI experience required!

Learning Objectives:

• Understand the capabilities and limitations of modern AI tools.
• Use AI to draft, edit, and enhance emails and written communications.
• Apply simple prompting techniques to get consistent, high-quality results.
• Identify time-saving AI solutions for repetitive tasks in daily workflows.
• Evaluate AI-generated content for accuracy and appropriateness before use.

Why This Matters to You:

• Boost efficiency by automating repetitive tasks.
• Enhance written communication for clearer, more professional messaging.
• Empower employees with AI tools to improve productivity and problem-solving.

Ready to save time and work smarter? Register today and start using AI to enhance your daily tasks!

Trainer Bio: Emiliano Jimenez Cornejo is a Training Within Industry Institute Certified Instructor with expertise in building resilient, psychologically safe workplaces. With years of experience leading AI and workforce development programs, Emiliano helps organizations leverage emerging technologies to boost engagement, innovation, and performance.

ETP members contact: etp@butte.edu