As a result of this training you should be able to:

• Accelerate the process of making change happen. 
• Minimize the potential negative effects change can have on productivity, morale, and collaboration. 
• Turn resistance into commitment and inspire team members to take ownership of change. 
• Clearly communicate the business rationale and benefits of change for the team and the organization.

Improve Relationships and Increase Productivity. An introduction to the principles of Emotional Intelligence (EQ). EQ is the ability to identify and understand your emotions and those of others to guide your behavior and manage relationships. Topics covered include the five competencies of Emotional Intelligence.

Four live virtual trainings, on the following days:

Session 1: June 4, 9-11 am (Intro and Personal Coaching Preferences)
Session 2: June 11, 9-11 am (Explain and Explore)
Session 3: June 18, 9-11 am (Encourage and Empower)
Session 4: June 25, 9-11 am (Elevate and Action Planning)

A research-based model for maximizing people’s performance and potential. This interactive and award-winning leadership development program has helped leaders across the globe be as effective as possible and get the best results out of their people. Based on the book of the same name and facilitated by one of the authors, The Five Coaching Conversations program leverages effective and practical leadership tools that are designed to:

• Assess and improve leadership coaching ability        
• Enhance virtual leadership and communication        
• Maximize individual and team performance        
• Set up new employees for success        
• Help others navigate ambiguity, indecision and uncertainty         Keep others engaged and motivated        
• Delegate effectively        
• Retain and develop key talent

June 13 Plan and Deliver Your Message
June 20 Listening, Questioning and Results
June 27 Meeting Practical and Personal Needs

Identify the intention of your message and the root of miscommunication. Demonstrate non-verbal signals to support your message. Learn to communicate beyond your comfort zone.

Utilize active listening skills. Provide specific feedback. Ask open-ended questions. Limit use of close-ended questions.

Integrate Your Intentions with the Key Principles of Communication. Establish a communication routine for consistent quality. Utilize discussion organization tools for enhanced impact.

Leading and Managing Remote Workers: Practical Tools and Strategies for Success

This interactive course is designed to equip team leaders with practical tools and strategies for successfully leading and managing remote and hybrid teams. As the workforce continues to shift towards virtual work arrangements, it is crucial for people leaders to understand the unique challenges and opportunities that come with managing a distributed team.

In this 2-hour course, participants will learn practical tips and best practices for leading and managing in a remote or hybrid environment, including effective communication strategies, team building and engagement, managing performance, and more.

By the end of the program participants will have gained a deeper understanding of how to lead and manage remote and hybrid teams and will have practical tools and strategies to help them navigate the challenges of managing a distributed workforce. Whether you're new to leading remote workers or looking to improve your skills, this program will provide you with the knowledge and confidence to be an effective leader in a virtual world.

Unlocking Behavioral Strengths and Team Dynamics with Predictive Index

2 hours, virtual

For individuals and for teams. Discover the power of the Predictive Index ("PI") Behavioral Assessment in understanding the fundamental drivers of human behavior. With over a century of research, PI measures essential behavioral characteristics such as dominance, extraversion, patience, and formality.

Who should attend:

This introductory workshop includes the PI Behavioral Assessment for each participant and is designed for both individual contributors and people managers who want to explore their own behavioral characteristics and understand how to interact more effectively with others. Consider enrolling with your team to foster a cohesive and productive work environment (suggested, but not required).

By attending this virtual workshop, you will:

• Gain familiarity of the Predictive Index behavioral assessment, including the 32 PI reference profiles.
• Reveal a better understanding of yourself; your strengths, needs, communication and decision-making styles, and motivators.  Learn how those behaviors show up at work, and how to better leverage those strengths/behaviors.
• Understand differences among colleagues and learn how to interact more effectively with others who may have similar or different drives, needs, and behaviors than your own.
• Discover how your team or organization can use the insights provided by PI to address team development needs and key business challenges.
• Create a detailed personal action plan.

In this LeaderShift mastermind we will discuss vitally important leader shifts including:

• How to continually learn, unlearn and relearn touchstone leadership principles.
• How to go from pleasing people to challenging people to become better leader and mentor
• How to change your focus from maintaining to creating, unlocking the mental blocks keeping you from reaching your full potential.
• How to move from being goal- oriented to growth oriented while dropping bad habits, changing wrong priorities, and embracing new ways of thinking.

Schedule: Mon. - Thurs., September 9-12, 9 am-12 pm

TWI Job Relations offered in Spanish

In our leadership course, we recognize that supervisors and managers often find that leading people is more challenging than expected. Whether you're new to a leadership role or looking to enhance your skills, our Job Relations (JR) course is designed to teach the essential aspects of leadership and positive employee interactions. Learn how to develop and maintain constructive relationships to prevent problems that hinder performance. JR lays the foundation for enhancing stability in your processes, fostering a team spirit and collaborative atmosphere. Elevate your leadership skills and create a workplace where collaboration thrives.

• Job Relations emphasizes "Respect for People."  It trains and coaches supervisors on how to handle problems, how to prevent them from occurring, and it aids in developing a logical, common-sense approach to handling issues with a people-centric view. The program's core elements are proven to inspire consensus-building and individual problem-solving.

• Job Relations teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents problems from arising and is paramount to earning loyalty and cooperation from others.

• When problems arise, Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.

• Benefits experienced from practicing Job Relations include increased productivity, improved attendance, better morale, and higher employee retention rates.

This model was first developed in the US during World War ll, and right after the end of the war, it was embraced and improved over several decades by the Japanese manufacturing industry. Today, it is taught around the world through the Training Within Industry (TWI) Institute, serving diverse sectors from manufacturing to agriculture, health care, food production, government, non-profit, and many more.

Our trainers are TWI Certified Trainers.

RELACIONES LABORALES

En nuestro curso de liderazgo, reconocemos que los supervisores y gerentes a menudo descubren que liderar a las personas es más desafiante de lo esperado. Ya sea que estés comenzando en un rol de liderazgo o buscando mejorar tus habilidades, nuestro curso de Relaciones Laborales (Job Relations - JR) está diseñado para enseñar los aspectos esenciales del liderazgo y las interacciones positivas con los empleados. Aprende cómo desarrollar y mantener relaciones constructivas para prevenir problemas que obstaculizan el rendimiento. JR sienta las bases para mejorar la estabilidad en tus procesos, fomentando un espíritu de equipo y una atmósfera colaborativa. Eleva tus habilidades de liderazgo y crea un entorno laboral donde la colaboración prospera.

• Job Relations enfatiza el "Respeto por las Personas". Entrena y asesora a los supervisores sobre cómo abordar problemas, cómo evitar que ocurran y ayuda a desarrollar un enfoque lógico y práctico para manejar los problemas con una visión centrada en las personas. Los elementos centrales del programa están comprobados para inspirar la construcción de consensos y la resolución individual de problemas.

• Job Relations enseña los fundamentos de las relaciones positivas con los empleados. Desarrollar y mantener estas buenas relaciones evita que surjan problemas y es fundamental para ganar lealtad y cooperación de los demás.

• Cuando surgen problemas, Job Relations enseña un método comprobado para obtener los hechos, evaluar opciones, decidir, tomar medidas y verificar los resultados.

• Los beneficios experimentados al practicar Job Relations incluyen un aumento en la productividad, una mejor asistencia, un mejor ánimo y tasas más altas de retención de empleados.

Este modelo fue desarrollado por primera vez en los Estados Unidos durante la Segunda Guerra Mundial, y justo después del final de la guerra, fue adoptado y mejorado durante varias décadas por la industria manufacturera japonesa. Hoy en día, se enseña en todo el mundo a través delTraining Within Industry Institut (TWI), sirviendo a diversos sectores, desde la fabricación hasta la agricultura, la atención médica, la producción de alimentos, el gobierno, organizaciones sin fines de lucro y muchos más.

Nuestros capacitadores son Entrenadores Certificados de TWI.