ETP members contact: etp@butte.edu

Training Details: March 4th, 2025 | 8am - 5pm

*Class Held via Zoom*

Poor grammar and punctuation can weaken your message and impact your credibility. This interactive course helps you write with clarity, confidence, and professionalism by identifying and correcting common mistakes. Through engaging exercises and real-world examples, you’ll sharpen your writing skills and produce polished, error-free documents—without the boredom!

Learning Objectives:

• Enhance your credibility by improving grammar and punctuation.
• Correct common mistakes that distract readers and weaken your message.
• Understand the difference between formal grammar rules and personal writing style.

Why This Matters for Your Organization:

• Improve professional communication across teams and departments.
• Reduce errors in reports, emails, and client-facing documents.
• Boost your organization’s credibility and brand reputation through clear, polished writing.

Ready to elevate your writing? Register today and start communicating with clarity and confidence!

Trainer Bio: Allison Horak is a seasoned writing instructor and communication expert with a passion for helping professionals refine their writing skills. With extensive experience in editing, corporate communication, and professional development, Allison specializes in teaching clear, effective writing that enhances credibility and impact.

ETP members contact: etp@butte.edu

Training Details: March 5th, 19th, April 2nd & 16th, 2025 | 8:30am - 11:30am

*Training Held In-Person*

Conflict is inevitable in any workplace, but how you handle it determines success. This engaging, four-part training series provides practical strategies to resolve conflicts, improve communication, and foster a more positive work environment. Participants will learn the root causes of conflict, resolution techniques, structured dialogue methods, and ways to work effectively with challenging personalities.

Learning Objectives:

• Identify and address the root causes of workplace conflict.
• Apply effective resolution strategies tailored to different situations.
• Facilitate productive conversations using structured dialogue techniques.

Why This Matters for Your Organization:

• Enhance team collaboration by equipping employees with conflict resolution skills.
• Improve communication to reduce misunderstandings and increase productivity.
• Foster a positive work environment that minimizes tension and maximizes teamwork.

Ready to transform conflict into collaboration? Sign up today and empower your team to turn challenges into opportunities for growth!

Trainer Bio:Margaret Schmidt is a Certified CRM Trainer with an MBA and expertise in project management, strategic planning, and customer relations. As a Development Dimensions International Certified Trainer, she specializes in soft skills, resilience, and workplace communication, helping teams improve collaboration and performance.

ETP members contact: etp@butte.edu

Trainer Details: March 11th, 2025 | 8am - 5pm

*Class Held via Zoom*

Strong writing skills are essential for workplace success. This practical course helps you craft concise, impactful messages that are polished and professional. You’ll learn strategies to improve clarity, refine your writing, and make MS Word work smarter for you. By applying these techniques, you’ll produce business communications that effectively achieve your goals.

Learning Objectives:

• Improve readability using plain language techniques.
• Write clear and concise business communications.
• Edit and proofread to create polished, professional documents.

Why This Matters to You:

• Improve clarity in emails, reports, and other business documents.
• Enhance professionalism and credibility in workplace communication.
• Reduce miscommunication and increase efficiency.

Ready to elevate your business writing? Register today and start communicating with impact!

Trainer Bio: Allison Horak is an experienced writing instructor and communications expert specializing in business writing, editing, and professional development. She helps professionals refine their writing skills to enhance clarity, credibility, and effectiveness in the workplace.

ETP members contact: etp@butte.edu

Training Details: April 15th, 2025 | 8am - 4:30pm

*Class Held via Zoom*

Effective business communication requires thoughtful planning and a clear strategy. This course teaches professionals how to craft letters, memos, and emails that save time, engage readers, and build credibility. By applying the WRITE® Process, participants will develop a systematic approach to writing that enhances professionalism and effectiveness.

Learning Outcomes:

• Write Persuasive Business Documents: Develop compelling letters and memos that drive action.
• Avoid Common Mistakes: Identify and correct frequent writing errors for clearer communication.
• Convey Difficult Messages Positively: Learn techniques to phrase bad news in a constructive manner.
• Enhance Readability: Cut clutter, use the active voice, and streamline writing for maximum impact.

Why This Matters to You:

• Improve Efficiency: Save time by using a structured approach to writing.
• Enhance Professionalism: Communicate with clarity and confidence to boost credibility.
• Increase Engagement: Write messages that are more likely to be read and acted upon.

Ready to refine your business writing skills? Enroll today!

Trainer Bio: Allison Horak is a business communication expert with years of experience in corporate training and professional writing. She specializes in helping professionals develop clear, concise, and effective written communication, enhancing their ability to influence and inform in the workplace.

ETP members contact: etp@butte.edu

Training Details: April 15th, 2025 | 8:30am  - 11:30am

*Class Held In-Person*

For the first time in history, the U.S. workforce consists of five generations working side by side. Each generation brings unique experiences, values, and communication styles that shape how they interact with others in the workplace. Generational Diversity is designed to equip leaders with the knowledge and skills necessary to understand, collaborate, and lead across generational lines, ensuring a harmonious, high-performing team.

Learning Objectives:

• Understand Generational Differences: Recognize the core beliefs and biases that shape each generation's approach to work, communication, and teamwork.
• Enhance Cross-Generational Communication: Develop strategies to foster understanding and effective dialogue among diverse generational groups.
• Lead and Motivate Across Generations: Learn techniques to create an inclusive environment that leverages the strengths of each generation, improving team performance and engagement.

Why This Matters for Your Organization:

• Boost Team Collaboration: Reduce generational misunderstandings and friction, fostering a more cohesive and productive work environment.
• Increase Employee Engagement: Tailor leadership strategies to meet the unique needs of each generation, resulting in higher morale and retention.
• Drive Innovation: Tap into the diverse perspectives of each generation to encourage creativity, innovation, and problem-solving.

Ready to transform your team by embracing generational diversity? Register now and empower your organization to thrive in today’s multi-generational workforce!

Trainer Bio: Dr. Joc Clark has 25+ years of experience in leadership and organizational change. He specializes in strengths-based leadership and coaching, using experiential methods to foster collaboration and transformation. Joc holds a PhD in Leadership & Change Management and an MEd in Organizational Development.