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Business Process Mapping


with Guy Martindale

Calendar Jun 9, 2021 at 8 am

June 9, 11, 16, 18, 23, 8 am-12 pm


Business Process Mapping is one of the most important tools in identifying process improvement. In this 18- hour, 5 session, online instructor led interactive course, participants will explore various process mapping tools and discuss the pros and cons of each. Participants gain hands-on experience with each mapping tool and will understand when to apply them. This hands-on workshop provides participants with the knowledge and experience necessary to start implementing mapping in an organization.

Will run

Value Stream Mapping


with Guy Martindale

Calendar Jul 14, 2021

July 14, 16, 21, 23, 28, 8 am -12 pm


Once you have decided to become a Lean Organization, you will need an action plan. Value Stream Mapping is the tool of choice to help you decide where, and in what order, changes need to be implemented. Value Stream Mapping is a simple yet effective way of visually depicting the current situation and then the desired outcome with an improved flow of the operation. These before and after maps depict both physical movement and information flow required to make things happen. Value Stream Mapping works by showing the actual state of the business rather than the theoretical one. This 18-hour, 5 session online instructor led course will show in detail how to develop both current state and future state and create Value Stream Maps (VSM) that will be needed to implement a true Lean Office.

Will run

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