*Class Held In-Person*

Continuous improvement depends on structured problem-solving. Many organizations struggle with recurring challenges that hinder efficiency and innovation. This hands-on course provides practical tools and techniques to identify root causes, develop sustainable solutions, and implement effective countermeasures using the PDCA-A3 methodology. Designed for professionals in operations, management, and process improvement roles, this training enhances problem-solving capabilities for long-term success.

Learning Objectives:

• Identify and Define Problems: Clearly articulate and classify issues for effective resolution.
• Analyze and Prioritize Root Causes: Diagnose problems using structured techniques.
• Apply the Right Problem-Solving Approach: Match methodologies to different challenges.
• Utilize Problem-Solving Models and Tools: Implement frameworks that drive effective solutions.

Why This Matters to You:

• Increase Efficiency: Minimize recurring issues that disrupt workflow.
• Improve Decision-Making: Use structured analysis for data-driven solutions.
• Foster a Culture of Continuous Improvement: Encourage proactive problem-solving across teams.

Ready to transform the way you approach problem-solving? Register today!

Trainer Bio: Guy Martindale is a seasoned process improvement expert with extensive experience in Lean methodologies and problem-solving frameworks. He has helped organizations implement PDCA-A3 techniques to drive efficiency, innovation, and operational excellence.

ETP members contact: etp@butte.edu