The Training Place

ETP members contact: etp@butte.edu

Course Description

The best letters, memos — even email — take planning. This course helps you write in a way that saves time, promotes readership, and builds credibility. You’ll learn and apply the WRITE® Process, a systematic way to approach your business writing.

Learning Outcomes

By the end of this course, you’ll be able to:

• Write a persuasive letter or memo
• Avoid common writing mistakes
• Positively phrase bad news
• Cut clutter in your writing and use the active voice