The Training Place

ETP members contact: etp@butte.edu

Training Details: 8am - 5pm | April 11th & April 23rd, 2025

*Class Held In-Person*

Inefficient processes can lead to wasted time, resources, and poor customer experiences. This interactive two-day workshop equips participants with essential process mapping tools to identify inefficiencies, streamline workflows, and improve overall performance. Designed for professionals seeking to enhance process efficiency, this training provides hands-on experience with different mapping techniques and their practical applications.

Learning Objectives:

• Define, map, and analyze business processes from a customer perspective.
• Identify inefficiencies and perform gap analyses to uncover improvement opportunities.
• Create and apply system, relationship, current-state, and future-state process maps.

Why This Matters to You:

• Improve operational efficiency by identifying and eliminating waste.
• Enhance customer satisfaction through streamlined and optimized processes.
• Enable teams to visualize workflows and drive continuous improvement.

Ready to optimize your business processes? Enroll today and gain the tools to drive efficiency and innovation in your organization!

Trainer Bio: Guy is a business process improvement expert with extensive experience in process mapping, operational efficiency, and workflow optimization. He specializes in helping organizations identify inefficiencies, implement process improvements, and drive sustainable change. With a hands-on approach, Guy equips participants with practical tools to enhance productivity and streamline business operations.