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The Training Place

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Leaders, Manager & Supervisor Development

in BUSINESS SKILLS

Understanding Personalities

$75

with Joc Clark

Calendar Mar 9, 2021 at 9 am

Understand, honor and effectively engage four different work styles and identify your work style. Develop a plan to better utilize natural assets and build on underdeveloped areas. Recognize and utilize helpful communication methods with each of the four work styles. Value the important contribution of each of the four styles to team success.

Team Lead & Supervisor Readiness

$75

with Catherine Goggia

Calendar Mar 9, 2021 at 1 pm
Learn about team leaders and supervisor tasks, relationships and performance standards and leadership qualities. Develop communication skills to improve ability to lead others.

Leading the Four Stages of Team Development

$75

with Catherine Goggia

Calendar Mar 10, 2021 at 9 am

Understand your role in each stage of team development and learn how to build an inclusive culture.

Working Productively with Challenging People

$75

with Catherine Goggia

Calendar Mar 16, 2021 at 9 am

Minimize emotional exchanges while focusing on fact-based communication. Understand style, temperament and value differences. Identify opportunities to approach situations in new ways.

Facilitating Difficult Conversations

$75

with Catherine Goggia

Calendar Mar 23, 2021 at 9 am

Learn techniques to defuse tension with customers. Learn productive listening skills and how to not get hooked. Learn the importance of goodwill gestures.

Leading Change

$75

with Catherine Goggia

Calendar Mar 24, 2021 at 9 am

Demonstrate behaviors that support change. Create your Action Plan for your next change.

Make Meetings Work

$75

with Joc Clark

Calendar Mar 30, 2021 at 9 am

Plan, facilitate, and follow up on meetings to ensure that business results are achieved. Learn to use appropriate intervention techniques to keep meetings on track, to ensure that participants contribute effectively and support the meeting’s outcomes. Create and implement strategies for effectively leading virtual meetings. Sample templates provided.

Will run

Super Worker to Supervisor I

$75

with Catherine Goggia

Calendar Mar 30, 2021 at 1 pm
Gain understanding of the transition process to supervisor and identify common experiences within each stage of the process.




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