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The Training Place

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Leaders, Manager & Supervisor Development

in BUSINESS SKILLS

Leadership Readiness

$75

with Catherine Goggia

Calendar Aug 17, 2021 at 9 am

Learn about team leaders and supervisor tasks, relationships and performance standards and leadership qualities. Develop communication skills to improve ability to lead others.

Super Worker to Super Leader I

$75

with Catherine Goggia

Calendar Aug 24, 2021 at 9 am

Gain understanding of the transition process to leadership and identify common experiences within each stage of the process.

Super Worker to Super Leader II

$75

with Catherine Goggia

Calendar Aug 31, 2021 at 9 am

Explore communication techniques that impact leadership effectiveness and create an action plan in four key areas of leadership focus.

Understanding Personalities

$90

with Joc Clark

Calendar Sep 7, 2021 at 1 pm

Understand, honor and effectively engage four different work styles and identify your work style. Develop a plan to better utilize natural assets and build on underdeveloped areas. Recognize and utilize helpful communication methods with each of the four work styles. Value the important contribution of each of the four styles to team success.

Motivating Others

$75

with Catherine Goggia

Calendar Oct 12, 2021 at 9 am

Create an environment that allows individuals and work groups to achieve their full potential. Spark high levels of sustained energy in individuals and work groups. Improve work group results by helping people sustain their motivation.

Working Productively with Challenging People

$75

with Catherine Goggia

Calendar Oct 19, 2021 at 9 am

Minimize emotional exchanges while focusing on fact-based communication. Understand style, temperament and value differences. Identify opportunities to approach situations in new ways.

Facilitating Difficult Conversations

$75

with Catherine Goggia

Calendar Oct 26, 2021 at 9 am

Learn techniques to defuse tension with customers. Learn productive listening skills and how to not get hooked. Learn the importance of goodwill gestures.

Managing Priorities

$75

with Joc Clark

Calendar Nov 2, 2021 at 1 pm

Learn to identify workload priorities and goals. Establish a system to verify achievement of your goals. Develop decision-making strategies to navigate changes that impact your workload. Develop a process to manage a variety of priorities.





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