Plan, facilitate, and follow up on meetings to ensure that business results are achieved. Learn to use appropriate intervention techniques to keep meetings on track, to ensure that participants contribute effectively and support the meeting’s outcomes. Create and implement strategies for effectively leading virtual meetings. Sample templates provided.

Participants will learn the importance of authenticity and trust in a leader. The class will cover redefining leadership for the 21st century, what authentic leadership is. Participants will identify their core values and create personal mission statements. The topics of, "Would I follow me," and how to build trust are also examined.

Generational Diversity: Leading Cross-Generational Teams.

This is the first time in America’s history that we have four generations working side by side in the workplace. This course is designed to equip participants with knowledge and skills to work with and lead cross-generational teams.

Conversational Capacity (COMMUNICATIONS & CONFLICT RESOLUTION series)

Conversational Capacity is the ability of a person or team to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances. This cutting-edge program teaches the how-to’s of these conversations and provides not only a framework for addressing conflict but an approach for many kinds of sensitive conversations.

Learning Outcomes

• Increase your Awareness of the factors that limit your Conversational Capacity and that of your team.
• Cultivate a Conversational Capacity Mindset.
• Learn and practice the Conversational Capacity Skillset.
• Plan and commit to back home actions for using the Conversational Capacity approach

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace, costing employers an estimated $64 billion a year in hiring costs. In addition, people of color were three times more likely than white heterosexual males to say unfairness was the reason they quit their jobs.         

What is the source of unfair treatment and differences among people in organizations? Traditional diversity training programs have focused on the treatment of women and minorities. However, differences arise from a host of other traits as well, including age, sexual orientation, religious beliefs, physical abilities, educational background, whether someone has children, or even being an engineer versus being a salesperson. These traits or “profiles” cause people to make inaccurate assumptions, create separation, and, yes, treat people unfairly. 

This course will also cover micro-aggressions that marginalized and under-represented employees may experience. The goal of diversity training is to promote an inclusive work environment.

As a result of this training you should be able to:

• Accelerate the process of making change happen. 
• Minimize the potential negative effects change can have on productivity, morale, and collaboration. 
• Turn resistance into commitment and inspire team members to take ownership of change. 
• Clearly communicate the business rationale and benefits of change for the team and the organization.

Improve Relationships and Increase Productivity. An introduction to the principles of Emotional Intelligence (EQ). EQ is the ability to identify and understand your emotions and those of others to guide your behavior and manage relationships. Topics covered include the five competencies of Emotional Intelligence.

Leading and Managing Remote Workers: Practical Tools and Strategies for Success

This interactive course is designed to equip team leaders with practical tools and strategies for successfully leading and managing remote and hybrid teams. As the workforce continues to shift towards virtual work arrangements, it is crucial for people leaders to understand the unique challenges and opportunities that come with managing a distributed team.

In this 2-hour course, participants will learn practical tips and best practices for leading and managing in a remote or hybrid environment, including effective communication strategies, team building and engagement, managing performance, and more.

By the end of the program participants will have gained a deeper understanding of how to lead and manage remote and hybrid teams and will have practical tools and strategies to help them navigate the challenges of managing a distributed workforce. Whether you're new to leading remote workers or looking to improve your skills, this program will provide you with the knowledge and confidence to be an effective leader in a virtual world.