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The Training Place



Employee Development

in BUSINESS SKILLS

Understanding Personalities

$75

with Joc Clark

Calendar Mar 9, 2021 at 9 am

Understand, honor and effectively engage four different work styles and identify your work style. Develop a plan to better utilize natural assets and build on underdeveloped areas. Recognize and utilize helpful communication methods with each of the four work styles. Value the important contribution of each of the four styles to team success.

Email Excellence

$75

with Catherine Goggia

Calendar Mar 31, 2021 at 9 am

Many organizations struggle with unnecessary conflict and confusion due to poor email practices. Supervisors and managers should attend this training together in an effort to revise the email culture on their work teams. You are sure to minimize conflict and gain email clarity when you apply the guidelines provided in this training.

Delivering Stellar Service

$75

with Catherine Goggia

Calendar Apr 7, 2021 at 9 am
Learn how to link organization values to service expectations. Create more business promoters through your customer service process. Define a process for understanding customer service team needs.

Emotional and Social Intelligence

$75

with Joc Clark

Calendar Apr 20, 2021 at 9 am

Improve Relationships and Increase Productivity. An introduction to the principles of Emotional Intelligence (EQ). EQ is the ability to identify and understand your emotions and those of others to guide your behavior and manage relationships. Topics covered include the five competencies of Emotional Intelligence.

Workload Management

$75

with Catherine Goggia

Calendar Apr 21, 2021 at 9 am

Create an overview of your task load. Learn how to prioritize tasks into key categories.

Your Brain at Work

$75

with Joc Clark

Calendar Apr 29, 2021 at 9 am

Have greater self-knowledge, awareness and increased resiliency toward emotional triggers. Use the SCARF model to identify and regain a productive mind set. Increase mental productivity to perform tasks. Immediately apply tips to keep a productive mind frame.





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